Saint-Gobain Construction Products UK Limited
Weekly Scheduled Deliveries:
Final delivery day in 2020
First delivery day in 2021
COVID-19 Update 2nd November
Brexit Update October 2020
Since writing to many of you in August to outline our preparedness for Brexit, we have seen the re-emergence of Covid-19 and the introduction of Government measures designed to control its spread. I therefore felt the time was right to update with regards to our business continuity planning.
Last year we began updating you on our plans to ensure that the high level of customer service you rightly expect from Saint-Gobain PAM UK will be maintained through the Brexit transition period and beyond. Whilst in recent months you may have been forgiven for thinking that Brexit planning had taken a backseat as we all grappled with the impact of COVID-19, for Saint-Gobain PAM UK this was not the case.
Read our latest Brexit update here.
It seems a long time since we communicated the headline results of our 2020 Customer Satisfaction Survey to you at the end of February. Everything changed very quickly in the following weeks so we’re sorry it has taken us a while to be in a position to share more information with you. We’re pleased to be able to do that now and we’re already working hard to address our priorities for improvement.
If you would like to take a quick look at the results, please see below.
We knew that maintaining our existing BES 6001 Responsible Sourcing of Construction Products Certification in our UK factories would be an increased challenge this year as the BSI audits of our management systems become increasingly more rigorous so we are delighted to report that we have retained our Very Good and Good certification relating to our Telford and Holwell factories respectively.
On the 15th April a third version of the Construction Leadership Council’s Site Operating Procedures was published. A copy of these procedures can be downloaded here. This updated version includes information on the hierarchy of controls which should be implemented to reduce the risk of transmission where social distancing of two metres cannot be achieved.