Following a 2018 customer satisfaction survey, which placed Saint-Gobain PAM in the top 25 per cent of manufacturing companies for customer satisfaction, the business is committed to go even further to ensure customers receive a service that is second-to-none. The transition to XPO Logistics is just the first step in streamlining internal processes as part of a move towards a more technological, sustainable-driven operation.
Bank Holidays are coming!
With the Easter weekend fast approaching we thought you would like to know when your Saint-Gobain PAM delivery will be arriving. We will be adapting our delivery schedule as usual to ensure that you still get your delivery whilst allowing our colleagues and yours to enjoy the Bank Holiday break.
· If your delivery is normally on a Friday, you can expect your products to arrive on Thursday 14th April and your order cut-off day will be Tuesday 12th.
Last year's Customer Satisfaction Survey was a great opportunity for you to tell us your thoughts on those areas of our business which could do with some improvement - and you did! We gave your comments lots of thought and came up with action plans to improve the things which mean the most to you.
Have a listen to find out what we think about just a few of the areas that we have been working on for you.
Saint-Gobain PAM UK will be exhibiting on stand PC6 in the Plastics and Civils section at Jewson Live, the UK’s biggest builders’ merchant show, as it returns for its fourth year.